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Management responsibility for run business.


Management Review Meeting:
Purpose: The Purpose of this procedure is to ensure that a formal review of the quality Management system and its effectiveness and suitability is carried out twice a year.

Scope: This Procedure covers all activities, which are concerned with ensuring that the quality system remains effective and suitable in relation to the company’s Business.

Responsibility: The Director operation and General Manager have overall responsibility of leading such review.


Procedure:
## The review operates according to an agenda, the current content are:
v  A review of quality system and the organizations, policies and objectives.
v  A review of Manufacturing performance and rejects as 2% of out-put.
v  A review internal quality audits and the effectiveness of corrective action in their prevention recurrence and reduction of failure.
v  A review of customer complain, RTM (Return to Manufacturer) and concisions and corrective action taken, Hi-lighting the reasons of non-conformance.
v  A review of key supplier performance, corrective actions taken and their Effectiveness
v  A review of training needs to ensure skills and manning levels are adequate for the manufacturing plan
v  Review of any health & Safety Issue
v  Review of Internal KPI’s

## When Management review is complete this information is then send to head office for inclusion in the head office Management review.

## The Management Team Comprises of:
v  The Director of Operations
v  The General Manager
v  The Operation Manager
v  The Head of Technology
v  The Quality Assurance Manager 
v  The Fabric Technical Manager
v  The Technical manager
v  The IE & Training Manager
v  The Finance Manager
v  The Head of HR
v  The Maintenance Manager
v  Health & Safety officer 

Related Procedures:
v  Supplier Assessment
v  Handling the customer Compliant
v  Internal Quality Audit Reports

Related Documents:
v  Customer Complaint Record
v  Management Review Summary
v  Supplier Assessment by 3rd party


Human Resource Procedure:

Purpose: The Purpose of this procedure is to ensure that all personnel resource requirements are identified and appropriately qualified personnel appointed.

Scope: The procedure applies to ensure to the requirement of all personnel within the company.

Responsibility & Authority: It is the responsibility of the H.R Manager to ensure the timely recruitment of the appropriate personnel.

Procedure:
When a vacancy arises, either due to an employee leaving from the company or a manager identifying that there is a need for extra resource, the head of the department will complete a recruitment requisition form and submit it to the human resource department who will ensure further information is included, for appointment of a permanent note.

The skills and knowledge required to fill the vacancy will be evaluated by the department head, the H.R department or as appropriate. Personnel will check whether job description is up to date amending if necessary. If required a new job description will be drawn by manager recruiting.

An Evaluation of the personnel currently employed within the business may be sufficient to identify a suitable candidate for the position.

A job advertisement will be written according to the job description and the appropriate advertisement media agreed an internal advert would be issued also.

Once the closing date for application has passed a curriculum-Vitae review will take the place and interview candidates will be short-listed according to suitability.

All Short-Listed candidates will be contacted and invited for an interview, which will establish whether they meet pre-determined criteria.

When the department head and H.R department are satisfied that a suitable candidate has been interviewed they may be invited for a second interview, if necessary.

A letter of job offer will now be sent to the agreed candidate, and all unsuccessful candidates will be contacted.

Related Document:
v  Recruitment Requisition Form
v  Job Description
v  Vision Stitch Assessment
v  Ishihara Test Color Blindness
v  Application For Employment
v  Personal File Check list
v  Induction Check List


Appraisal Procedure:

Purpose: The Purpose of this procedure is to ensure that appraisal are carried out annually, or more frequency if required.

Scope: This procedure applies to all head of departments in the business

Responsibility: It is the responsibility of the H.R department to ensure all appraisals are carried out in this format. Individual Manager is responsible for conducting the appraisal of their staff.

Procedure:

An annually appraisal is carried out, or more often if needed

An appraisal date is agreed between the appraisers and appraise. The appraiser issues the appraisal preparation form at least two weeks prior to the appraisal. The appraisal completes the paper work and returns it, giving adequate time to prepare. The appraiser should prepare and plan the appraisal. The appraiser makes relevant comments applicable either during or after the appraisal and completes the paper work. The definition of competencies list is used as reference for certain categories. Both parties then sign the paper work.

The appraisal hands the completed forms to their immediate manager for their signature and comments. This then handed to the H.R department at the same time as giving a copy to the appraises. The original form is filed in the H.R department.


Related Document:

v  Appraisal Report
v  Job description

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